GETTING STARTED WITH CANVENIA

 1. HOW DO I DOWNLOAD MY PRODUCT?

Your files will be available to download once payment is
confirmed. You will receive a digital download sheet with the links to the product & instructions on how to use it.

2. CAN I RETURN OR REFUND MY TEMPLATES?

Products are digital downloads and can not be returned. Unless noted on individual products or plans, digital products may not be refunded, all sales are final. But if you are not happy with your product, we want you to be. Please contact us at info@canvenia.com and we will do our best to resolve the issue.

3. CAN I RESELL THE PRODUCT I PURCHASED FROM CANVENIA?

All products are provided for your personal use - in your business and life.  Reselling or distributing our products is strictly forbidden, as our sales provide our livelihood.  We do however have a Reseller's Membership Plan that allows you to resell a subset of our products.  Outside of our Reseller's Membership, derivative works are also prohibited. Because these templates are hosted by Canva.com, you will need to be familiar with theirTerms of Use.  Ours are at the bottom of each page.

4. CAN I SHARE THE PRODUCT WITH SOMEONE ELSE?

No. All Canvenia products are copyrighted, and the license you
buy is a single purchaser license. This does not extend to companies or partnerships and may not be resold (whole or modified), loaned, and/or freely given to another individual and/or party. 

 5. WHAT IS CANVA?

Canva is an amazingly easy to use graphics design platform that
allows users to create visual content including Social Media templates, flyers, and much more. 

6.  HOW  DO I INSTALL THE TEMPLATE?

You will receive a set of instructions with your order.

7. ARE ALL OF YOUR DOWNLOADS INSTANT?

Yes, all of our downloads are instant. You will immediately receive an email with a link to download your purchased item(s).

 8. WHAT I NEED TO USE TEMPLATE?

You only need the Computer for work or Smartphone  App “CANVA” which is free  to use our template. 

 9. WHEN I DOWNLOAD THE TEMPLATES, SOME ELEMENTS NEED "CANVA PRO"?

Some Elements needs CANVA PRO to download for free

If you have a basic plan of canva, you can download the templates in 3 ways:

1- download with canva watermark

2- change the paid elements for a free one to your liking

3- Download the paid elements